Privacy & Cookie Policy

Conversive respects the privacy of all visitors to our website. On this page, we would like to inform you about how we safeguard your privacy.


Hubspot

If you contact us via Conversive.nl, we ask for your contact details, specifically your first and last name, email address, phone number, and possibly your website’s URL. To better understand your interest and/or needs, we may also inquire about your employer, your role, and your responsibilities. Conversive uses the services of Hubspot for the contact forms on this website. We use this information solely to contact you as efficiently and appropriately as possible.

We store this information for as long as necessary to maintain contact after you’ve submitted the contact form. To learn more about Hubspot’s privacy policy, click on their website.

 

Cookies

We use cookies on this website. A cookie is a small file containing a string of characters that is sent to your device when you first visit one of our web pages. This file is stored on your device by your browser. The information in the file can be sent back to our server during subsequent visits.

 

Functional cookies

By using a functional cookie, we can recognize you during a new visit to our website. The benefit is that the website can be set according to your preferences. For example, your consent for cookies will be saved so that we don’t have to ask for it again. If you still wish to remove these cookies, this can be done through your browser settings.

 

Analytical cookies

In addition to functional cookies, we also use several analytical cookies. We are happy to explain which cookies we use and for what purpose.

Privacy policy from Google Analytics.

Analytische cookies van Google Ads

We use Google Analytics and Google Tag Manager cookies to measure how you use Conversive.nl and how you found us. This data helps us optimize our site, making it more user-friendly and easier to navigate. Without this cookie, we miss out on data about how our website is used. Additionally, we look at which pages are visited, using this data to display ads tailored to your interests. Without these cookies, we can’t personalize or accurately measure ads.

We have configured Google Analytics to be as privacy-friendly as possible, meaning that IP addresses and other identifiable information are anonymized, and the data is transmitted over a secure connection. Google Analytics cookies are deleted after a maximum of two years. 

Here is the  Privacy policy of Google Ads.

We also use Google Ads for advertisements, analysis, and optimization. We have a data processing agreement with Google. The statistical data is transferred to and stored by Google on servers in Europe and the United States. Here is the privacy policy of Google Ads.

For information on how Google complies with GDPR, Google provides specific pages: Google Cloud and GDPR, and Google’s data protection efforts. Google uses this information to track how our website is used, generate reports for us, and provide insights into the effectiveness of our campaigns. Google may provide this information to third parties if legally required or if third parties process the data on behalf of Google. Conversive has no control over this.

Hotjar Cookies

Hotjar is an online tool that helps Conversive understand user behaviour and collect feedback to improve the user experience. Hotjar’s privacy policy is designed to protect the privacy of individual users and comply with relevant privacy laws, such as the General Data Protection Regulation (GDPR) in the European Union.

Hotjar collects various data types, including click and scroll behaviour, mouse movements, keystrokes (in certain fields), and other non-personally identifiable information. This data is anonymized and aggregated to prevent identifying individual users.

Hotjar also uses cookies to track user sessions and store user settings. These cookies may contain information such as IP addresses, browser details, and referring pages. Hotjar has implemented measures to ensure that this data is stored securely and protected from unauthorized access. For the most current information and details, refer to Hotjar’s privacy policy.

Facebook Cookies

The purpose of the Facebook cookie is to track which pages you visit on Conversive.nl. Based on this data, we can display relevant advertisements. Without these cookies, you may miss out on relevant ads.

This cookie comes from Facebook and is stored for a maximum of two years.

You can read Facebook’s privacy statement here.

LinkedIn Cookies

We use LinkedIn cookies on our website to track visits and offer relevant ads. Without this cookie, we cannot see what you’re interested in and provide tailored advertisements.

LinkedIn’s privacy statement

Data Security: ISO 27001

Privacy & Cookie Policy ISO 27001, Privacy and Cookie Policy

The processes surrounding information security at Linehub and Conversive have been thoroughly audited and awarded the ISO/IEC 27001 certification. This internationally recognized certification confirms that all requirements of an information security management system are met. It acknowledges that data is handled responsibly and in accordance with security standards. The ISO certificate is available on Linehub’s website, where the Statement of Applicability can also be requested. 

We believe that individual behavior is the most crucial aspect of security. Our employees are well-informed about what is and isn’t allowed regarding data. There are rules and specific policies for incoming data, as well as a security and escalation protocol. Our data policy is part of our employee handbook and is regularly brought to the attention of all colleagues.

A second critical step in data security at Conversive is storing as little sensitive data as possible (privacy by design). Alongside minimal data storage and ensuring that the data is not personally identifiable, we also strive for the best security for our systems. We work with professional data security companies to achieve this. In addition to regular checks by our technical team, we conduct regular penetration tests. We also have standard control processes in place for launching new software, ensuring that only secure software is used between penetration tests.

Our servers are managed in the Netherlands at separate locations by external hosting providers. These are ISO 9001 and ISO 27001 certified.

 

More information about cookies

You can find more information about cookies on the following websites:

 

Right of Access

Would you like to know what data we have stored about you? Send an email to [email protected], and we’ll be happy to assist you.